Return & Cancellation

  • Tee's flower shop is an independent, woman owned small business. She takes great pride in her work and would appreciate if you read through the following:

  • Our bouquets are fresh and individually hand wrapped for each order. Time is well spent to ensure that each individual wrapping consists of nothing but the best quality. Tee takes great pride in her work.

  • Because of the effort we take to preserve product freshness, we do not accept returns of the bouquets. If a customer has received damaged flowers, we'll ask for a picture on the same day of bouquet delivery. From there, Tee will wrap you a new bouquet and sent it out to you next day air, free of charge. 

  • Customers may cancel their orders, however, a cancellation fee of $50 will be applied if cancelled before 36 hours before delivery date. Because of the high cost associated with sourcing flowers of this quality, no refunds will be issued for orders cancelled 36 hours or less before delivery.

  • Should there be any questions or concerns, please reach out! You'll get a personal response promptly from us to make sure you're well taken care of :) 

Change of Order

  • We’re happy to assist with changing the delivery date as long as your order has not entered the preparation process.

  • Once an order has entered the prep process, the order is final and no further changes can be made.

  • Reach out to us at info.flowersbyt.shop@gmail.com or 516-412-8168.

  • If the status is Being Prepped, Picked Up By Carrier, or Delivered, we cannot modify or cancel your order. 

Disclaimer

  • Due to seasonal availability with certain flowers and arrangements pictured on this website may vary slightly in design or appearance to what is delivered. If a particular flower, product or wrapping paper is unavailable, an item of similar quality, color and value will be substituted.

Order & Delivery

  • Orders will be shipped by overnight service through Fedex or hand delivery available for New York and Long Island customers.

  • Delivery available between 10:30 am - 8:00 pm. Please see delivery options on check out.

  • Order must be placed at least 2 business days in advance for fresh exotic flower sourcing except some of the items are available for same day delivery, please see the specification on each item.

  • We delivery Monday through Saturday (Sunday delivery for Special Day like Mother's Day or Father's Day for New York area, we are not offer, Sunday and Monday delivery for out of New York area. If you require flowers for the purpose of using over these days, we suggest placing your order for a Saturday delivery. This way the flowers can be received and kept fresh until you’re ready to use them the following day.